Title: Users in Asia Pacific unable to access their Exchange Online mailboxes or their calendar functionality in Microsoft Team User impact: Users may be unable to access their Exchange Online mailboxes or their calendar functionality in Microsoft Teams. More info: Here are the service impact scenarios affected: Exchange Online may be unable to access Exchange Online using the following impacted connection methods: - Outlook on the web - Outlook desktop client - Representational State Transfer (REST) - Exchange ActiveSync (EAS) Current status: Our automated systems alerted us to an issue in which some users may be intermittently unable to access their mailboxes in Exchange Online using any connection method or their calendar functionality in Microsoft Teams. We're analyzing a portion of Exchange Online infrastructure responsible for accessing mailboxes to understand the root cause of the issue and determine our next troubleshooting steps. Scope of impact: Some users in the Asia Pacific region may intermittently be affected by this issue when attempting to access their mailboxes using any connection method in Exchange Online or attempt to use their calendar in Microsoft Teams. Next update by: Monday, November 25, 2024, at 4:00 AM UTC
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Users in Asia Pacific unable to access their Exchange Online mailboxes or their calendar functionality in Microsoft Team
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